Every once in a while, life reminds me that I still have more to learn. My friend George called me last week in distress. He teaches English at a college in the South, and the dean had just informed him that his assignment has changed. Going forward, instead of teaching classes he would be in…
My friend Margie called me the other day, and something was amiss. Margie’s brother had just told her that their mother was not doing well, and that he was thinking about sending her to hospice. It is never easy to hear this kind of news, and it is even harder when one is not expecting…
I was speaking with a customer service representative, and I asked some questions about one of her company’s products. She answered all my questions except one, to which she didn’t know the answer, and then apologized for not being able to be helpful. I told her that I saw it differently. I explained that she…
The phone rang. “Hello,” I said. “Is this Mr. Weingarten?” the person at the other end of the line asked. “It is,” I said. “This is Julie, I’m calling about the ReMag and ReMyte that you reordered,” she said. “Hello, Julie, and happy Thursday,” I said. “Happy Thursday,” she said, with a tone of pleasant…
