The Importance Of Verifying In Effective Communication is absolutely vital. Too often, rather than verifying, we jump to conclusions about what may be really going on with the other person and/or what they are communicating to us. Below I share a recent experience that illustrates this. I was making conversation with Debbie, manager of a ... ...
Listening effectively is one of the best and most loving gifts that we can offer to another person. This is especially true when somebody is hurt or upset about something and shares it with us. All too often, in spite of our good intentions, we find ourselves responding to others in ways that are not ... ...
In part two of The Art Of Giving Advice, we’ll take a look at four critical errors that are often made in the name of offering advice. Critical Advice Giving Mistake #1: Discounting “You shouldn’t feel that way” is an excellent way to shut down a conversation, cause people emotional pain and undermine relationships. ... ...
The Art Of Giving Advice involves mastering the ability to offer suggestions while avoiding the resentment that often accompanies unwelcome advice. Below are eight keys that are essential to practice if you truly want to become a master of giving advice without getting shot. Art of Giving Advice Skill #1: “Listen First” Skilled communicators take ... ...
Communicating with compassion often means setting boundaries. We don’t usually connect “kindness” and “boundary setting.” At least I didn’t for many years. I imagined that kindness is about listening with empathy, responding with compassion, treating others with dignity, doing random (and not so random) acts of kindness, and the like. What did this have to ... ...
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