Tag Archive: giving advice

Sep 23

Effective Communication:Knock Before Entering Before You Give Advice Be Sure To Do This One Thing–Part 1

Knock before entering

Imagine that you enter somebody’s home, and that you do so without being invited and without asking if you can enter. Your presence wouldn’t be very welcome, would it? And your relationship with the people living there would be damaged. I don’t know many people who literally enter another person’s home in that manner (except …

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Aug 25

When Interrupting is Effective Communication

interrupting

 We have all been taught that interrupting is rude and impolite. But that is not always the case. There are times when interrupting is both appropriate and effective, provided it is done skillfully. One such situation is when people are ‘circling’, that is, repeating the same information again and again and not adding anything new. …

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Jul 25

Discounting is for Products not for People

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Isn’t it great when you see a sale and that something you want has been discounted? I sure like seeing that. But in dealing with people and responding to their concerns, discounting is a mistake. I am reminded of this true story (names have been changed). I was attending a farewell party a while back …

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Jun 26

The Art Of Giving Advice – Part 2

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In part two of The Art Of Giving Advice, we’ll take a look at four critical errors that are often made in the name of offering advice. Critical Advice Giving Mistake #1: Discounting “You shouldn’t feel that way” is an excellent way to shut down a conversation, cause people emotional pain and undermine relationships. Critical Advice Giving Mistake …

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